Wie lange dauert es, bis ich meine Bestellung erhalte?

In der Regel dauert es 1–3 Werktage, bis Deine Bestellung bei Dir ankommt. Wir geben unser Bestes, damit sie so schnell wie möglich bei Dir ist.

Wie kann ich meine Bestellung verfolgen?

Sobald wir Dein Paket versendet haben, erhältst Du eine E-Mail mit einem Tracking-Link von DPD, DHL oder GLS – je nachdem, mit welchem Versanddienstleister wir versenden. Bitte beachte, dass eine Sendungsverfolgung erst möglich ist, nachdem das Paket unser Lager verlassen hat.

Ich habe meine Bestellung nie erhalten – was soll ich tun?

Melde Dich bitte bei uns unter service@lumiere-design.de, damit wir den Fall schnellstmöglich klären können.

Wie ist Eure Rückgaberegelung?

Du kannst Deine Bestellung innerhalb von 14 Tagen zurückgeben. Die Rückgabe erfolgt ganz einfach über unser Rückgabeportal: 👉 https://lumiere-design-gmbh.returnless.com/deAlle weiteren Infos findest Du hier: 🔗 https://lumiere-design.de/policies/refund-policy

Kann ich einen Artikel umtauschen?

Ja, klar! Melde den Umtausch einfach über unser Rückgabeportal an: 👉 https://lumiere-design-gmbh.returnless.com/de

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About Us

LUMIÈRE Design was founded by our founder Phil in 2022 with the idea of offering minimalist & high-quality lighting in Germany and making it available to everyone.

At the beginning, the product portfolio only included a handful of lights - but thanks to growing demand for our products, we have been able to significantly expand our range over the last few months.

We are a dynamic company with young, dedicated employees, without whom we would not be where we are today. At the beginning of 2024, we opened our first warehouse and have been handling the shipping of our products ourselves ever since. This has enabled us to achieve an average delivery time of 1-3 business days.

We were also able to open a workshop in our warehouse to offer our customers repairs should something break.

This means that you can get modern designer lights with a wide range of functions delivered quickly to your home at fair prices.

We look forward to your order!

Our founder: Phil

LUMIÈRE Design was launched in 2022 by our founder Phil. With this project, the 27-year-old combines his two passions for technology and design . His vision: to make LUMIÈRE Design a well-known brand for high-quality lighting with extensive features at affordable prices.

2022: Expansion of the product range

It soon became clear: our LUMIÈRE Design concept had struck a chord. We worked passionately on new luminaires and continually expanded our product range to create special lighting moments.

2023: Building our team

Growth brings responsibility – for us too. Despite growing demand, our focus has always been on reliable customer service that is personal, transparent, and quickly accessible.

End of 2023: Development of the Kalea pendant light

Developing a new luminaire is a real challenge. Our "Kalea" pendant light, for example, required almost a year of intensive work from the initial sketch to production readiness.

2024: A big step for us

Light creates atmosphere, warmth, and comfort – and we know how excited you are to find your new favorite light. That's why we took a big step in 2024: With the opening of our own warehouse, we can now deliver even faster, so you don't have to wait long for your personal lighting highlight.

Mid-2024: Repair service project

Today we know that the customer experience is at the heart of our success. If you're satisfied, you'll recommend us to others – that's what drives us to keep improving.

That's why we launched our repair service: free of charge within the warranty period, fast, uncomplicated – for less frustration, less waste and more sustainability.

End of 2024: Launch of our V2 Smart Home series

A company can only remain successful if it remains innovative: We have taken this principle to heart since our founding and launched our V2 Smart Home series at the end of 2024. This enabled us to expand the range of functions of our lights and offer even more modern products.