Job advertisement: Customer service employee (m/f/d) in home office wanted!

Customer service employee (m/f/d) in home office wanted! As a mini-job or working student

We are looking for reinforcement for our young service team who will support the team with an independent, responsible way of working.

If you enjoy dealing with more complex customer inquiries and have a high standard of customer satisfaction, then you are perfect for this job. Our service team regularly discusses current customer tickets together in video calls and maintains a lively exchange in the group chat. We are looking for someone who puts themselves in the customer's shoes and takes the time to deal with their concerns conscientiously.

Your tasks:

• Answering customer emails 
• Processing sometimes demanding and complex inquiries
• Friendly and professional communication

What you bring with you:

• Enjoy customer contact and a good dose of patience
• Very good written communication skills in German
• Ability to work independently and grasp things quickly
• Basic PC skills

What we offer you:

• Flexible working from home
• A friendly team that supports you
• A varied job - you're guaranteed not to get bored here!
• 14€ / hour

Interested in us?

Then send us an e-mail to jobs@lumiere-design.de. Introduce yourself briefly in your e-mail, tell us what you are currently doing and why you would be a good fit for our team!